Terms of service

Last updated: September 16, 2026

Overview

Welcome to Scott’s Smoked Q!

The terms “we,” “us,” and “our” refer to Scott’s Smoked Q. Scott’s Smoked Q operates this store and website, including all related information, content, features, tools, products, and services provided to you (collectively, the “Services”). Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.

Please read these Terms of Service carefully. By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not access or use the Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or territory of residence, or that you are the age of majority and have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.

To use certain features of the Services or make a purchase, you may be asked to provide information including your email address, billing information, payment information, and shipping address.

You represent that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for activity occurring through your account.

Section 2 — Our Products

We make every reasonable effort to describe and display our products accurately. However, colors, packaging, labels, product appearance, or other characteristics may appear differently depending on your device, display settings, product updates, or packaging changes.

We do not guarantee that the appearance of a product will be identical to photographs or other representations displayed on our website.

Product descriptions, ingredients, packaging, availability, pricing, and other product information may be updated or changed when appropriate.

We reserve the right to modify or discontinue products at any time and may limit quantities or availability by person, household, geographic region, or jurisdiction.

Customers with food allergies, sensitivities, dietary restrictions, or other ingredient-related concerns should review the product information and ingredient statement provided with the product before consumption and contact us with questions before purchasing when appropriate.

Section 3 — Orders

When you place an order, you are making an offer to purchase products from Scott’s Smoked Q.

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving product availability, suspected fraud, pricing or listing errors, payment issues, or other circumstances affecting our ability to fulfill the order.

An order is not considered accepted until payment has been successfully processed and we have confirmed the order.

Please review your order carefully before submitting it. If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed or shipped, we may be unable to change or cancel it.

If we change or cancel an order, we will attempt to notify you using the contact information provided with your order.

Purchases are also subject to our Return & Refund Policy.

Section 4 — Prices and Billing

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged will generally be the price displayed when your order is placed, subject to correction of obvious errors.

Unless expressly stated otherwise, displayed product prices do not include applicable shipping charges, taxes, customs duties, brokerage fees, or other import-related charges.

Prices offered through our website may differ from prices offered at in-person events, retail locations, wholesale accounts, third-party retailers, marketplaces, or other sales channels.

You agree to provide accurate and complete billing, payment, and account information.

By providing a payment method, you represent that you are authorized to use that payment method and authorize us and our payment providers to charge the applicable amount for your order.

Section 5 — Shipping and Delivery

Shipping options, rates, and estimated delivery times are displayed at checkout when available.

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, government actions, incorrect addresses, or other circumstances outside our reasonable control.

Orders shipped internationally, including orders shipped to Canada, may be subject to customs processing, duties, taxes, brokerage charges, or other import-related fees.

Unless specifically collected at checkout, applicable duties, taxes, customs charges, brokerage fees, and other import-related charges are the responsibility of the customer.

Additional shipping information is available in our Shipping Policy.

Section 6 — Intellectual Property

The Services and their content, including our text, graphics, photographs, videos, product descriptions, logos, designs, product names, slogans, and other materials, are owned by or licensed to Scott’s Smoked Q and are protected by applicable intellectual-property laws.

The Services are provided for your personal, non-commercial use.

Unless expressly authorized by us, you may not reproduce, distribute, modify, republish, display, transmit, sell, exploit, or create derivative works from material contained on the Services.

Nothing contained in these Terms grants you a license or other right to use intellectual property belonging to Scott’s Smoked Q, Shopify, or any third party except as expressly permitted.

Scott’s Smoked Q names, logos, product names, designs, branding, and slogans may not be used without our prior written permission.

All third-party trademarks, product names, company names, and logos appearing through the Services remain the property of their respective owners.

Section 7 — Optional and Third-Party Tools

We may provide access to tools, applications, integrations, payment services, shipping services, or other functionality provided by third parties.

We do not necessarily control these third-party services.

Your use of third-party tools may be subject to additional terms and policies established by those providers.

We may introduce additional features, tools, or resources in the future, and such features will also be considered part of the Services and subject to these Terms where applicable.

Section 8 — Third-Party Links

The Services may contain links to websites, services, or content operated by third parties.

We are not responsible for evaluating or guaranteeing the accuracy, availability, security, practices, products, services, or content of third-party websites.

If you access a third-party website or service, you do so subject to that third party’s applicable terms and policies.

Questions or concerns regarding third-party products or services should generally be directed to the applicable third party.

Section 9 — Relationship With Shopify

Scott’s Smoked Q is powered by Shopify, which enables us to provide the Services to you.

However, sales and purchases made through our store are made directly between you and Scott’s Smoked Q.

By using the Services, you acknowledge that Shopify is not responsible for sales between you and Scott’s Smoked Q, including injury, damage, or loss resulting from products purchased from Scott’s Smoked Q.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made directly with Scott’s Smoked Q.

Section 10 — Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because Shopify hosts our online store, Shopify may collect and process certain information relating to your access to and use of the Services to provide and improve its services.

Information submitted through our website may also be transmitted to service providers that assist us with functions such as payment processing, order fulfillment, shipping, analytics, marketing, and operation of the website.

Please review our Privacy Policy for additional information about how personal information is collected, used, and shared.

Section 11 — Reviews, Feedback, and User Content

If you submit reviews, photographs, comments, ideas, suggestions, feedback, or other content to us, you represent that you have the right to provide that content.

By submitting such content, you grant Scott’s Smoked Q a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, distribute, adapt, and promote that content in connection with our business and Services, subject to applicable law.

You may not submit content that violates another person’s intellectual property, privacy, publicity, or other rights or that contains unlawful, abusive, defamatory, obscene, fraudulent, or malicious material.

We may moderate or remove user-submitted content when we reasonably determine that doing so is appropriate.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.

If an error materially affects an order you have already submitted, we may contact you regarding the error and, where appropriate, modify or cancel the affected order and issue any applicable refund.

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations; infringe intellectual property or other rights; transmit malicious code; engage in fraud or deceptive activity; harass or harm others; collect personal information unlawfully; interfere with the security or operation of the Services; impersonate another person or organization; or engage in other conduct that materially disrupts or misuses the Services.

You may not use automated systems, scraping tools, bots, or similar technologies to access or extract information from the Services in violation of applicable law, these Terms, or technical restrictions we have implemented.

We reserve the right to restrict or terminate access to the Services for violations of these Terms.

Section 14 — Automated Agents

If an automated or semi-automated software agent accesses or interacts with the Services, it must comply with applicable technical restrictions and identify itself where required.

Automated agents may not conceal their automated nature, circumvent CAPTCHAs or other access controls, evade restrictions intended to regulate automated access, or falsely represent themselves as human users.

We reserve the right to restrict, limit, or block automated access to the Services.

Section 15 — Termination

We may suspend or terminate access to all or part of the Services when reasonably necessary, including for violations of these Terms, suspected fraudulent or unlawful activity, threats to the security or operation of the Services, or other misuse.

Termination does not eliminate obligations or liabilities incurred before termination.

Provisions that by their nature should survive termination, including intellectual-property provisions, limitations of liability, indemnification provisions, and governing-law provisions, will continue to apply.

Section 16 — Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits warranties, guarantees, or other consumer rights that cannot lawfully be excluded or limited.

Section 17 — Limitation of Liability

To the fullest extent permitted by applicable law, Scott’s Smoked Q and its owners, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to your use of the Services or products purchased through the Services.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Section 18 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Scott’s Smoked Q, Shopify, and their respective affiliates, owners, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, or reasonable legal expenses arising from your material violation of these Terms, your violation of applicable law, or your infringement of the rights of another party.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed to the extent necessary.

The remaining provisions will continue in full force and effect.

Section 20 — Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and other terms incorporated by reference, constitute the agreement governing your use of the Services and supersede prior communications regarding that use to the extent permitted by applicable law.

Section 21 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations in connection with a merger, acquisition, sale, restructuring, transfer of assets, or other lawful business transaction, subject to applicable law.

Section 22 — Governing Law

These Terms of Service and any separate agreements through which we provide the Services will be governed and construed in accordance with applicable law in the jurisdiction where Scott’s Smoked Q is headquartered, without limiting any consumer rights that apply under the laws of a customer’s jurisdiction and cannot lawfully be waived.

Section 23 — Headings

Section headings are included for convenience and do not limit or otherwise affect the interpretation of these Terms.

Section 24 — Changes to These Terms

We may update these Terms of Service from time to time.

We will post the current version on our website with an updated effective date.

When required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services following the effective date of revised Terms constitutes acceptance of those Terms to the extent permitted by applicable law.