Privacy Policy

Last updated: May 4, 2026

At Scott’s Smoked Q, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, create an account, sign up for emails or text messages, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you provide directly to us, including:

Name
Email address
Phone number
Billing and shipping address
Account login information, if you create an account
Order history and product preferences
Messages, reviews, questions, or other information you send to us

When you place an order, payment information is processed securely by our payment providers. Scott’s Smoked Q does not store your full credit card number.

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device type
Pages viewed
Referring websites
Approximate location information
Shopping activity, such as products viewed or added to your cart
Cookie and analytics data

How We Use Your Information

We use the information we collect to:

Process, fulfill, and ship your orders
Send order confirmations, shipping updates, and customer service messages
Respond to questions, returns, order issues, or support requests
Create and manage customer accounts
Send promotional emails, offers, product updates, or text messages if you have opted in
Improve our website, products, marketing, and customer experience
Help prevent fraud, unauthorized transactions, and security issues
Comply with legal, tax, accounting, and regulatory obligations

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails. If you opt into text messages, you may opt out by following the instructions provided in those messages.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

Website and ecommerce platforms
Payment processors
Shipping carriers
Email and SMS marketing providers
Analytics and advertising providers
Fraud prevention and security providers
Accounting, tax, legal, or compliance service providers

These providers only receive the information needed to perform their services.

We may also share information if required by law, legal process, government request, fraud investigation, or to protect the rights, safety, and property of Scott’s Smoked Q, our customers, or others.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to help the site function properly, remember your preferences, analyze traffic, improve performance, and support marketing or advertising.

You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not function properly if cookies are disabled.

Email and Text Marketing

If you sign up for our email list or text messages, we may use your contact information to send product updates, promotions, event announcements, recipes, and other Scott’s Smoked Q content.

You can opt out of marketing emails or text messages at any time.

Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to complete your order or provide customer service.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your information.

However, no website, payment system, or method of electronic transmission is completely secure. We cannot guarantee absolute security.

Data Retention

We keep your information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, tax records, fraud prevention, and business operations.

Your Privacy Choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also request that we update your account information or remove you from marketing communications.

To make a privacy request, contact us using the information below.

Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it.

Third-Party Links

Our website may include links to third-party websites, social media platforms, or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted means you accept the updated policy.